1. GENERAL TERMS AND CONDITIONS OF SALE
   
   Art. 1 : Purpose and Scope
   These conditions govern the participation of exhibitors in events organised by Happy Monday SARL-s and Element SRL (hereinafter referred to as "the Organiser"). Access is strictly reserved for professionals holding a valid access pass. Unless otherwise stated in writing, only companies, organisations or administrations demonstrating an activity in the tourism and event sectors are permitted.
   
   Art. 2 : Responsibility of the Organiser
   The Organiser commits to implementing the necessary means for the success of the event (obligation of means). Its responsibility is strictly limited to direct material damages, excluding any indirect damages such as loss of business, loss of profit or commercial harm. In any case, except in cases of fraud or gross negligence, the total amount of compensation payable by the Organiser shall not exceed the amount excluding VAT paid by the exhibitor for their reservation.
   
   Art. 3 : Acceptance and Sanctions
   Any request for reservation implies unconditional acceptance of these conditions, which take precedence over any purchasing conditions of the exhibitor. In the event of a serious breach or non-compliance with the provisions herein or safety instructions, the Organiser reserves the right, after notification (even verbal in case of emergency), to: Proceed with the immediate exclusion of the exhibitor or the closure of their stand, without refund or compensation Have any non-compliant items removed at the expense and risk of the exhibitor.
   
   Art. 4 : Modifications to the Regulations
   The Organiser reserves the right to rule on unforeseen cases and to make any necessary modifications for the proper functioning of the event. These modifications are applicable as soon as they are communicated.
   
   Art. 5 : Schedule and Venue
   The dates and venues mentioned at the time of booking are indicative. The Organiser may modify them for organisational imperatives, provided that they inform the exhibitor within a reasonable time. Access to the event and setup is only permitted for exhibitors who have paid their invoice in full.
   
   Art. 6 : Admission and Accreditation
   The Organiser is the sole judge of admission requests and is not obliged to justify its refusals, particularly in the case of prior disputes or outstanding payments. Accreditation is personal; no person (exhibitor or service provider) may access the event without having been previously registered and validated by the Organiser.
   
   Art. 7 : Use of the Space
   The exhibitor may only present the products or services validated at the time of their admission. Any transfer, subletting or sharing of space is prohibited without prior written agreement from the Organiser. Advertising for non-exhibiting third parties is strictly prohibited.
   
   Art. 8 : Allocation of Spaces
   The Organiser freely allocates spaces according to technical and artistic criteria and the date of booking / payment. Although it strives to meet the wishes of participants, no claims will be accepted regarding the allocated space. Past participation does not confer any acquired rights to a specific space nor to the automatic renewal of participation in a future event.
    
   Art. 9 : Occupation and Security of Goods
   The stand must be permanently occupied by a competent person. The following are prohibited, under penalty of the sanctions provided for in Article 3:
   -loud demonstrations and shouting aimed at attracting customers and causing inconvenience to the occupants of neighbouring stands and their visitors
   -the display of posters and banners
   -the use of sound systems without written consent from the organiser
   The Organiser will not receive any packages; the exhibitor must be present for their deliveries. The Organiser disclaims all responsibility in case of loss or theft.
   
   Art. 10 : Ethics and Competition
   The exhibitor guarantees the compliance of their products with current regulations and prohibits any misleading advertising or any act of unfair competition. They guarantee the Organiser against any claims from third parties in this regard.
   
   Art. 11 : Promotion and Deadlines
   The organiser has the sole right to edit, or have edited, and to distribute the brochure of the events.
   The information necessary for the drafting of the brochure and promotional materials will be provided by the exhibitors within the deadlines and specs technical requirements imposed. The organiser will not be responsible for any omissions, reproduction errors, composition errors or others that may occur.
   The exhibitor commits to respecting the deadlines imposed by the organiser. Outside of these deadlines, the organiser can no longer guarantee the appearance of the exhibitor in the brochure and other promotional and communication materials.
   
   Art. 12 : Customs and Official Authorisations
   Each exhibitor is solely responsible for completing the customs and administrative formalities related to materials and products coming from or going to abroad. The Organiser cannot be held responsible for any delays, blockages or any other difficulties arising during these formalities, nor for their consequences on the exhibitor's participation.
   
   Art. 13 : Intellectual and Industrial Property
   The exhibitor takes personal responsibility for the legal protection (patents, trademarks, copyright) of the materials, products and services presented, in accordance with the applicable regulations. These protective measures must be taken before the presentation of goods at the event. The Organiser disclaims any responsibility in the event of disputes, infringement or theft of concept between exhibitors or towards third parties.
   
   Art. 14 : Insurances and Responsibilities
   Responsibility of the Organiser: The Organiser is liable for their professional civil responsibility in their capacity as the organiser of the event. This responsibility does not extend in any case to damages caused by third parties or by other participants.
   Responsibility of the Lessor: The owners of the premises and external service providers are responsible for their own civil liability regarding their respective installations and operations.
   Obligations of the Exhibitor: The participant must be covered by a civil liability insurance policy covering all damages (bodily, material and immaterial) caused to others by themselves, their staff, their subcontractors or their installations.
   Damage to Property: The exhibitor must take out insurance covering the materials belonging to him or for which he is responsible (entrusted goods). It is the responsibility of each participant to ensure the supervision and protection of their own personal effects and goods; the Organiser accepts no responsibility in the event of loss, theft or damage.
   
   Art. 15: Safety and Discipline
   Compliance with Standards: The participant is required to strictly comply with the safety measures imposed by public authorities as well as the specific instructions issued by the Organiser.
   Fire Prevention: The exhibitor must ensure that all layout, decoration or accessories added to their stand are fireproof or of non-flammable category according to current standards.
   Prohibitions: It is strictly forbidden to smoke or vape within the venue of the event.
   Control: The Organiser reserves the right to check at any time compliance with these measures. The decisions of the Organiser or security agents regarding the enforcement of the safety regulations are to be executed immediately and without appeal.
   
   Art. 16: Modification, postponement or cancellation of the Event
   16.1. Force Majeure and similar cases
   The Organiser shall not be held responsible for non-performance, postponement or cancellation of the Event if this results from a case of force majeure as defined by Luxembourg case law, or from one of the following equivalent events: decisions or restrictions by public authorities, armed conflicts, serious disturbances to public order, natural disasters, health crises or epidemics, as well as major technical or logistical failures beyond the control of the Organiser (notably: nationwide paralyzing general strike, systemic power failure or large-scale telecommunications network failure, collapse of essential infrastructure, or complete blockage of public transport).
   16.2. Postponement of the Event or change of venue
   In the event of the occurrence of one of the events referred to in article 16.1, or an unforeseen unavailability of the planned premises, the Organiser is expressly authorised to change the venue of the Event or to delay the date, provided that the Exhibitor is informed in writing as soon as possible. In the event of a postponement within a maximum period of twelve (12) months, the contractual commitment of the Exhibitor is automatically maintained for the new date, without any additional processing fees. In the event of a substantial modification of the format, the Organiser reserves the right to propose the substitution of the physical Event by a digital format event. The financial terms of this digital participation will be subject to an amendment or a pricing adjustment proportional to the cost of the services provided.
   16.3. Cancellation of the Event
   If the Organiser is forced to cancel the Event definitively for one of the reasons stated in article 16.1, the present Contract will be resolved (or terminated) by operation of law, without prior judicial formalities, upon written notification sent to the Exhibitor.
   In this case, the Organiser will proceed to refund the deposits and registration fees actually paid by the Exhibitor, to the express exclusion of any compensation, damages or financial compensation of any kind (including for loss of earnings or logistics costs incurred by the Exhibitor).
   
   Art. 17: Registration and Paymentt
   Registration becomes effective upon receipt of the duly completed form.
   The total invoice must be paid before the event. No exhibitor will be accepted without full prior payment.
   Any registration commits the exhibitor to comply with the rules of the event.
   If the full amount due is not paid, the organiser reserves the right to:
   ·prohibit the exhibitor from accessing the stand;
   ·re-rent the space to another exhibitor;
   ·demand full payment of the invoice and payment of administrative fees as damages, even in the case of re-renting the space to another exhibitor.
   
   Art. 18: Modification of Registration
   Any modification must be communicated in writing to the organisation.
   Requests will be processed subject to availability, without guarantee of confirmation.
   
   Art. 19: Rates
   19.1. The service rates are expressed in euros (€) and are exclusive of taxes (VAT excluded). They are subject to applicable taxes, notably the value added tax (VAT) at the rate in force in the Grand Duchy of Luxembourg on the day of invoicing. The due date for payment is that expressly mentioned on the quote, the purchase order or the billing document accepted by the Client.
   19.2. General payment terms
   Unless a specific condition is mentioned on the quote, invoices related to service provisions (excluding Events referred to in article 19.3) are payable within a period of fifteen (15) or thirty (30) calendar days from their date of issue, according to the mention stated on the said document.
   19.3. Specific conditions for Events
   By way of derogation from article 19.2., registration for any Event organised by the Organiser is conditional upon the full payment of the corresponding invoice. The total payment must be credited to the Organiser's account before the holding of the Event. In the absence of full payment by this date, the Organiser reserves the right to refuse access to the Event, without the Client being entitled to any compensation.
   19.4. Early Booking Offer (« Early Booking »)
   When a discount under an « Early Booking » rate is granted, its benefit is strictly subject to the confirmation of registration and the full payment of the price no later than the specified contractual deadline.
   In the absence of effective receipt of payment within the stipulated time, the reservation will be automatically cancelled, without prior notice, resulting in the automatic loss of the benefit of the discount and the reservation option. Any reactivation of the file or new registration after this date will be subject to the standard rate in effect.
   The payment deadlines for obtaining the "Early Booking" rate are strictly set as follows: LuxTravelHub – Edition #1 (19 March 2026): Payment upon receipt, no later than 08/02/2026. LuxTravelHub – Edition #2 (15 April 2027): Payment upon receipt, no later than 15/10/2026.
   
   Art. 20: Cancellation Conditions
   • Any cancellation made within 8 days following registration is free of charge.
   • Up to 60 days before the event: 50 % of the total amount will be charged.
   • Less than 60 days before the event or in case of no-show: 100 % of the amount will be charged and payable.
   In accordance with Luxembourg law, the services related to accommodation and transport (hotel bookings, transfers, etc.) are not covered by the right of withdrawal, under the exceptions provided by the European directive 2011/83/EU, transposed into national law.
   Therefore, any booking of a hotel room or transfer is firm, non-modifiable and non-refundable. The corresponding amount will be charged at 100 % and payable, even in the case of cancellation.
   
   Art. 21: Payment Terms
   Payment must be made by bank transfer within 30 days from the date of invoicing.
   If registration occurs less than 30 days before the event, payment must be made before the date of the event.
   
   Art. 22: Late payment
   In accordance with Luxembourg law of 18 April 2004 on combating late payment in commercial transactions (transposition of European Directive 2011/7/EU), every late payment gives rise to:
   • late payment interest at the ECB refinancing rate, plus 8 percentage points ;
   • a penalty of 15% of the amount due;
   • flat-rate recovery costs of €250.
   
   Art. 23: Installation, equipment and waste management
   Exhibitors agree to comply with the installation and dismantling times communicated.
   The equipment brought must comply with current safety standards.
   Exhibitors agree to take back all their equipment at the end of the event, including, but not limited to, brochures, flyers, goodies, communication materials and any other promotional material.
   Otherwise, a flat-rate penalty of €150 excluding VAT will be charged for management, removal and waste treatment costs.
   
   Art. 24: Respons
   ibility
   The organisers cannot be held responsible for losses, thefts, deterioration or damage occurring during the event.
   Each exhibitor is responsible for their property.
   
   Art. 25: Protection of personal data
   The data collected is processed in accordance with the General Data Protection Regulation (GDPR).
   They are used exclusively for organising the event.
   For any request for access, modification or deletion: office@happy-monday.eu and contact@element-office.eu 
   
   Art. 26 : Right to image
   The exhibitor expressly authorises the organisers to capture, reproduce and distribute, without financial compensation, their image, that of their stand, their products and/or their representatives, in the context of photographs, videos or any other visual media created during the event.
   These contents may be exploited, in whole or in part, on any medium (notably website, social networks, promotional materials printed or digital) and for any communication related to the event or the activities of the organisers, within the European Union and for the legal duration of protection of the related rights.
   The organisers guarantee that they have obtained the agreement of the individuals appearing at their exhibition whose image may be exploited in this context. 
   
   Art. 27 : Applicable law
   These conditions are subject to Luxembourg law.ourgeois.
   In the event of a dispute, only the competent courts of the Grand Duchy of Luxembourg will be recognised.
   
   © Happy Monday SARL-s & Element SRL. T&Cs drafted by Me Franck Simans - Study Alain Gross & associates